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Terms of Service

Last updated: August 28, 2026

These Terms of Service (the Terms) govern your use of Lasco and Lasco Cloud. By creating an account, subscribing to a plan, or using Lasco Cloud, you agree to these Terms.

The Service is provided by Studio Byway, a company incorporated in France (we, us, our, or Lasco).

If you use the Service for an organisation, you confirm that you have authority to bind that organisation. In these Terms, you means the individual or organisation that creates or controls an account.

1. Lasco and Lasco Cloud​

Lasco app is a free, open-source photo and video backup application. It is provided as is.

Lasco Cloud is a storage service accessible through the Lasco app. The Lasco app encrypts your library on your device before it is sent to Lasco Cloud. Lasco Cloud stores encrypted data and provides account, subscription, and storage access services.

We do not hold the keys needed to decrypt your library and cannot view the photos, videos, or other content stored in it. You are responsible for keeping your password, recovery information, and any copies of your data safe. If you lose the information required to decrypt your library, we may not be able to recover it for you.

2. Accounts and security​

You must provide a valid email address and complete our verification process to create an account. You must keep your account information accurate and current.

You are responsible for maintaining the confidentiality of your password, recovery codes, devices, and account credentials, and for activity carried out through your account. Notify us promptly at contact@studiobyway.com if you believe your account has been accessed without authorisation.

We may suspend access where reasonably necessary to protect the Service, our infrastructure, or users—for example, following a security incident, suspected credential compromise, or use that materially exceeds the storage or bandwidth limits of your plan.

3. Your content and your responsibilities​

You retain ownership of the photos, videos, and other content you upload or store using the Service.

Because your content is end-to-end encrypted, we cannot inspect or moderate it. You remain responsible for ensuring that your use of the Service and your content comply with applicable law and do not infringe third-party rights. You must not use the Service to attack, disrupt, overload, or circumvent the security, access controls, storage limits, or operation of the Service.

4. Plans, billing, and renewal​

The price, billing period, storage allowance, applicable taxes, and other plan details are shown before you complete your purchase. Payments are processed by our payment provider, currently Stripe.

Paid subscription plans renew automatically at the end of each billing period unless you cancel before the renewal date. We will charge the payment method associated with your subscription for the renewal price then in effect.

We may change a recurring subscription price by giving at least 30 days' prior notice. The new price will apply only from the next renewal after that notice. If you do not accept it, you may cancel before the new price takes effect.

5. Cancellation and account deletion​

You may cancel a subscription from your account at getlasco.app/account. Cancellation stops the next renewal and your subscription remains active until the end of the current paid billing period, unless we tell you otherwise at the time of cancellation.

You may request deletion of your account at getlasco.app/account. On confirmation, we cancel future subscription renewals, revoke sessions and storage credentials, and disable access to the account immediately. We schedule deletion of your encrypted stored data 30 days after the request. Account and billing records may be retained or anonymised where necessary for legal, security, fraud-prevention, tax, accounting, or dispute-resolution purposes, as explained in our Privacy Policy.

Except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for unused time following cancellation or deletion.

6. Suspension and termination​

You may stop using the Service at any time and may cancel your subscription as described above.

We may suspend or terminate your access immediately where you materially breach these Terms, use the Service unlawfully, create a security or operational risk, fail to pay amounts due, or where we are required to do so by law. Where reasonable and lawful, we will notify you and give you an opportunity to remedy the issue before termination. We may also discontinue the Service on reasonable notice.

7. Lasco intellectual property​

Lasco and its licensors retain all rights in the Service, including its software, design, documentation, name, logos, and other materials that we provide. Subject to these Terms, we grant you a limited, personal, non-transferable, revocable right to use the Service for its intended purpose.

8. Availability and warranties​

We work to keep the Service secure and available, but it is provided on an “as available” basis. We do not promise that it will always be uninterrupted, error-free, or free from loss, nor that it will meet every need. You should maintain your own independent backups and protect your decryption credentials.